Accessibility Statement
Jewels By Nora is committed to providing an online shopping experience that is usable and accessible to as many people as reasonably possible, including customers with disabilities.
Jewels By Nora is operated by Worldwide Apparel Group LLC.
Our Approach to Accessibility
We aim to consider accessibility when maintaining and improving the Jewels By Nora website.
Our accessibility efforts focus on practical areas that can affect how customers browse products, obtain information and complete purchases.
These areas include:
- website navigation;
- readable text and page structure;
- keyboard accessibility;
- visible keyboard focus;
- image alternative text where appropriate;
- color contrast;
- form labels and instructions;
- buttons and interactive controls;
- error messages;
- product information;
- shopping cart functionality;
- checkout access;
- mobile usability.
Accessibility is an ongoing process, particularly because ecommerce websites may change as products, content, themes and third-party services are updated.
Accessibility Standards
We may use recognized accessibility guidance, including the Web Content Accessibility Guidelines, as a practical reference when reviewing and improving the website.
However, publication of this Accessibility Statement does not mean that every page, feature or third-party component has been independently certified as fully conforming to a particular accessibility standard.
We aim to identify and address accessibility barriers when they are discovered.
Using the Website
Our goal is for customers to be able to perform important shopping tasks using a range of devices and assistive technologies.
This includes, where technically supported:
- navigating website content without relying solely on a mouse;
- understanding page headings and structure;
- accessing product information;
- selecting product options;
- adding products to the cart;
- completing forms;
- accessing shipping, returns and payment information;
- reaching customer support;
- proceeding to checkout.
Images
Where an image communicates meaningful information, we aim to provide appropriate alternative text or another accessible method of conveying that information.
Purely decorative images may intentionally use empty alternative text so that they do not create unnecessary interruptions for screen-reader users.
Product imagery should be accompanied by sufficient product information so customers are not required to rely exclusively on images when evaluating an item.
Keyboard Navigation
We aim to maintain website functionality that can be accessed with a keyboard where appropriate.
Interactive elements should, where technically supported:
- be reachable in a logical order;
- show a visible focus state;
- be operable without requiring precise mouse movement.
If you experience a keyboard-navigation issue, please let us know through our Contact Us page.
Forms
We aim to make customer-facing forms understandable and usable.
This includes providing, where applicable:
- clear labels;
- understandable instructions;
- identifiable required fields;
- useful validation messages;
- clear buttons and controls.
Customers should not have to rely only on color to understand whether a form contains an error.
Text and Visual Presentation
We aim to maintain reasonable readability throughout the store.
Our considerations include:
- sufficient text contrast;
- readable font sizes;
- appropriate spacing;
- clear headings;
- layouts that remain usable on smaller screens.
Browser zoom and device accessibility settings may also assist customers who prefer larger text or interface elements.
Video and Audio Content
If Jewels By Nora publishes meaningful video or audio content in the future, we will consider appropriate accessibility measures such as captions, transcripts or other alternatives depending on the content.
Decorative media may not require the same treatment.
Third-Party Services
Some parts of the Jewels By Nora shopping experience may depend on services provided by third parties.
These may include functions such as:
- ecommerce infrastructure;
- payment processing;
- order tracking;
- analytics;
- marketing integrations.
We do not control every aspect of third-party software or interfaces.
Where we become aware of an accessibility problem involving an important third-party service, we may evaluate available alternatives, configuration changes or other reasonable measures.
Checkout and Payments
We recognize that checkout is an essential part of the shopping experience.
We aim to avoid introducing unnecessary barriers that prevent customers from:
- reviewing their order;
- entering required information;
- selecting an available payment method;
- correcting errors;
- completing a purchase.
The exact checkout experience may also depend on Shopify, payment providers, browsers, devices and available payment methods.
Mobile Accessibility
Jewels By Nora is intended to work across common desktop and mobile screen sizes.
We aim to maintain mobile layouts that avoid:
- unnecessary horizontal scrolling;
- overlapping content;
- inaccessible buttons;
- unreadably small text;
- controls that cannot reasonably be selected.
Ongoing Improvements
Accessibility is not treated as a one-time website task.
As the store changes, we may review and improve areas such as:
- navigation;
- new page templates;
- product pages;
- forms;
- images;
- cart functionality;
- third-party integrations;
- customer-service content.
We may also make corrections when an accessibility issue is reported.
Need Assistance?
If you experience difficulty using any part of the Jewels By Nora website, please contact us through our Contact Us page.
When possible, tell us:
- which page or feature caused the difficulty;
- what you were trying to do;
- the type of device or browser you were using;
- the accessibility issue you encountered.
Please do not include sensitive payment credentials in your message.
We will use the information to better understand the issue and determine what reasonable corrective action may be available.
Alternative Assistance
If an accessibility issue prevents you from accessing important store information, please contact us.
Where reasonably possible, we can help provide the relevant information or assist with identifying another way to complete the intended task while the underlying issue is reviewed.
This does not replace our efforts to improve the accessibility of the website itself.
Feedback
Accessibility feedback is useful in identifying barriers that may not be apparent during normal website maintenance.
If you encounter a problem or have a suggestion concerning accessibility, please email support@jewelsbynora.com or use our Contact Us page.
Business Operator
Jewels By Nora is operated by:
2106 House Avenue, Suite 614
Cheyenne, WY 82001
United States
The address above is the registered business address and is not a customer return address.