Terms of service

Terms of Service

These Terms of Service govern your use of the Jewels By Nora online store and purchases made through it.

Jewels By Nora is operated by:

Worldwide Apparel Group LLC
2106 House Avenue, Suite 614
Cheyenne, WY 82001
United States

By accessing our website, placing an order, or otherwise using our services, you agree to these Terms of Service to the extent permitted by applicable law.

1. About Jewels By Nora

Jewels By Nora is an online jewelry store operated by Worldwide Apparel Group LLC.

References in these Terms to “Jewels By Nora,” “we,” “us,” or “our” refer to Worldwide Apparel Group LLC in connection with the operation of the Jewels By Nora store.

References to “you” or “your” refer to the customer or website visitor.

2. Eligibility to Purchase

You must have the legal capacity required to enter into a purchase contract under the laws applicable to you.

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.

We may decline or cancel an order where reasonably necessary, including where:

  • payment cannot be authorized;
  • required order information is incomplete or inaccurate;
  • an item is unavailable;
  • an obvious pricing or listing error has occurred;
  • we reasonably suspect fraud or unauthorized activity;
  • fulfillment is not possible.

If we cancel a paid order, any amount due back to you will be refunded to the original payment method.

3. Products and Product Information

We aim to describe and display products accurately.

Product pages may contain information about matters such as:

  • dimensions;
  • colors;
  • available variants;
  • materials where verified;
  • included items;
  • care information;
  • product characteristics.

Colors and appearance may vary slightly depending on screen settings, lighting, photography and device display.

Such normal display differences do not permit us to materially misrepresent the product offered for sale.

Product information may be updated when necessary to correct errors or reflect changes to the offer.

4. Availability

Products are offered subject to availability.

Adding an item to your cart does not reserve it.

In uncommon situations, an item may become unavailable after an order has been submitted.

If we cannot fulfill an ordered item, we will notify you and provide the appropriate refund for any amount already paid for that item.

5. Prices

The price displayed for the product at the time you place your order is the price applicable to your purchase, subject to correction of obvious errors where permitted by law.

Prices are displayed in the currency applicable to the store and checkout experience.

Any applicable shipping charges, taxes or other amounts that must be collected through checkout will be displayed before the order is completed where applicable.

We do not use an erroneous price as a basis for charging a customer a different amount without their agreement.

6. Promotions and Discounts

Promotional offers may be subject to separate conditions displayed with the promotion.

Unless otherwise stated:

  • discounts cannot necessarily be combined;
  • promotions may apply only to eligible products or orders;
  • promotional periods may end at the stated time;
  • discount codes must be entered correctly before checkout is completed.

We may correct or withdraw a promotion that contains an obvious error or has been improperly applied, subject to applicable law.

7. Payment

Payment is due when you place your order unless checkout clearly provides another arrangement.

The payment methods actually available for your specific transaction are those displayed at checkout.

Payment-method availability may depend on the payment provider, device, browser, transaction and other eligibility requirements.

We do not guarantee that every payment option will be available for every transaction.

Where a refund is due, it will be processed back to the original payment method used for the order, subject to applicable law and payment-provider processing.

8. Order Confirmation

Submitting an order does not mean that every order can necessarily be fulfilled.

After placing an order, you should receive an order confirmation using the contact information provided during checkout.

Please review the information carefully.

If you notice an error in your order or delivery information, contact us as soon as possible.

We will try to accommodate requested changes before fulfillment progresses, but changes cannot be guaranteed once processing or shipment has begun.

9. Shipping and Delivery

Orders are normally subject to the following estimated schedule:

Processing: 3–5 business days
Transit after dispatch: 7–10 business days
Total estimated delivery: 10–15 business days

Business days are Monday through Friday, excluding applicable public holidays.

Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control.

Further information about delivery, tracking, address issues, delays and lost parcels is provided in our Shipping & Delivery Policy.

10. Shipping Delays

If we become aware that we cannot ship an order within the timeframe represented to you, we will handle the delay in accordance with applicable law.

Where required, we may provide you with the choice to:

  • agree to a revised shipping timeframe; or
  • cancel the affected order for a refund.

If we cannot fulfill an order, amounts due for unshipped merchandise will be refunded in accordance with applicable law.

11. Returns

Eligible items may be returned under our voluntary 30-day return policy.

The 30-day period begins when you receive the order.

For an ordinary change-of-mind return, items must meet the eligibility conditions stated in our Returns & Refunds Policy.

Customers are responsible for the direct cost of returning ordinary change-of-mind returns to the designated return center unless otherwise required by applicable law.

The registered address of Worldwide Apparel Group LLC is not the customer return address.

The current return address and complete return instructions are published in our Returns & Refunds Policy.

12. Damaged, Defective or Incorrect Products

If you receive an item that is damaged, defective, incorrect or otherwise not what you ordered, contact customer service as soon as reasonably possible.

These situations are handled separately from ordinary change-of-mind returns.

We may request reasonable information needed to review the issue, such as:

  • your order number;
  • a description of the issue;
  • photographs of the product; and
  • photographs of the packaging where relevant.

Nothing in these Terms limits any non-waivable rights or remedies available under applicable consumer-protection law.

13. Refunds

Approved refunds are processed back to the original payment method used for the order.

After we issue a refund, the payment provider, card issuer or financial institution may require additional time before the funds appear in your account.

Where our Returns & Refunds Policy specifies a processing timeframe, that policy applies together with these Terms.

14. Order Cancellations

If you wish to cancel or amend an order, contact us as soon as possible.

We will attempt to accommodate your request if fulfillment has not progressed too far, but cancellation before shipment cannot always be guaranteed.

If an order has already been shipped, the applicable return process generally applies after delivery.

Nothing in this section limits any cancellation right that cannot legally be excluded.

15. Incorrect Delivery Information

You are responsible for providing accurate delivery information when placing an order.

If you discover an error, contact us promptly.

We cannot guarantee that an address can be changed once fulfillment or shipment has begun.

Where a failed delivery or additional carrier cost results directly from incomplete or incorrect information supplied by the customer, reasonable resulting costs may be the customer's responsibility where permitted by law.

This does not apply where the delivery problem was caused by our error.

16. Personal Use and Resale

Unless we expressly agree otherwise, products sold through Jewels By Nora are intended for ordinary consumer purchases.

We reserve the right to limit quantities or decline orders where there is a reasonable basis to believe that the order involves fraud, abuse, unauthorized resale activity, or disruption of normal store operations.

Any such action will be taken reasonably and subject to applicable law.

17. Website Use

You may use the website only for lawful purposes.

You must not intentionally:

  • interfere with the operation or security of the website;
  • attempt unauthorized access to systems or accounts;
  • introduce malicious software;
  • use automated systems in a way that materially disrupts the store;
  • misuse checkout, promotions or payment systems;
  • use the website to engage in unlawful activity.

We may restrict access where reasonably necessary to protect the store, customers or service providers.

18. Intellectual Property

Unless otherwise stated, the website and its original content, including branding, text, graphics, layouts and other protected materials, are owned by or licensed for use by Worldwide Apparel Group LLC.

You may use the website for ordinary personal shopping and informational purposes.

Nothing in these Terms transfers ownership of intellectual-property rights to you.

Third-party trademarks and other protected materials remain the property of their respective owners.

19. Third-Party Services

Our store may rely on third-party providers for functions such as:

  • ecommerce infrastructure;
  • payment processing;
  • shipment tracking;
  • analytics;
  • customer communications;
  • other operational services.

Your use of certain third-party functionality may also be subject to that provider's applicable terms.

The use of personal information by Jewels By Nora and relevant service providers is addressed separately in our Privacy Policy.

20. Links to Third-Party Websites

Our website may contain links to third-party websites or services.

A link does not necessarily mean that we control or endorse everything available through the external website.

Third-party websites operate under their own terms, policies and practices.

21. Errors and Corrections

We may correct typographical errors, inaccurate descriptions, technical errors or other mistakes on the website.

Where an error materially affects an order that has already been placed, we will handle the situation fairly and in accordance with applicable law.

We will not use this provision to substitute a materially different product or charge a materially different price without your agreement.

22. Service Availability

We may update, maintain or modify the website from time to time.

Temporary interruptions may occur because of maintenance, technical failures, third-party outages or circumstances outside our reasonable control.

We do not promise that the website will be uninterrupted at every moment.

This does not affect obligations relating to orders that have already been accepted or any rights that cannot legally be excluded.

23. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website is provided on an “as available” basis.

Nothing in these Terms excludes or limits warranties, rights or remedies that cannot lawfully be excluded or limited.

Any product-specific warranty, if offered, will be stated separately.

24. Limitation of Liability

To the maximum extent permitted by applicable law, Worldwide Apparel Group LLC is not liable for indirect, incidental, special or consequential losses arising solely from use of the website where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.

Nothing in these Terms limits applicable consumer rights or remedies that cannot legally be waived.

25. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

The Privacy Policy explains how personal information may be collected, used, shared and otherwise processed in connection with the store.

26. Changes to These Terms

We may update these Terms when reasonably necessary, for example because of:

  • changes to our services;
  • operational changes;
  • legal or regulatory requirements;
  • technical changes.

The version applicable to an order is generally the version presented when that order was placed, subject to any mandatory legal requirements.

Material changes will not be applied retroactively to deprive customers of rights already arising from completed transactions.

27. Governing Law

These Terms are governed by the laws applicable to Worldwide Apparel Group LLC in the State of Wyoming, United States, except to the extent that applicable federal law or mandatory consumer-protection law requires otherwise.

If you reside in another U.S. state, nothing in these Terms deprives you of mandatory consumer protections that apply to you and cannot lawfully be waived by contract.

28. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or limited to the extent necessary under applicable law.

The remaining provisions will continue to apply where legally possible.

29. Entire Agreement

These Terms, together with the policies and information referenced during the purchasing process, form the terms governing use of the Jewels By Nora store and applicable purchases.

Separate mandatory legal rights remain unaffected.

30. Contact

For questions about an order, these Terms, returns or other customer-service matters, email support@jewelsbynora.com or use the contact options provided on the Jewels By Nora Contact page.

Business Operator

Worldwide Apparel Group LLC
2106 House Avenue, Suite 614
Cheyenne, WY 82001
United States

This is the registered business address and is not the customer return address.